ITIL Experience (Version 5) Course


ITIL Experience (Version 5) offers you the expertise you need to embed human-centred and AI-aware design into digital products and services, to align trust, perception, and value across the lifecycle.

Prerequisites: Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)

The course here provides you with the studying material (9 modules) and an excellent online test bank simulator that contains around 250 questions (9 module tests and 4 full tests)

The test bank contains the following tests:
  • Module 1 Test - ITIL Foundation recap and Experience overview (10 Questions)
  • Module 2 Test - Experience stakeholders and tensions (10 Questions)
  • Module 3 Test - Experience and the ITIL Four Dimensions (10 Questions)
  • Module 4 Test - Experience in the ITIL Product and Service Lifecycle (10 Questions)
  • Module 5 Test - Capturing experience: evidence, signals, and quality (10 Questions)
  • Module 6 Test - Service journeys: relationships, agreements, and stakeholder journeys (10 Questions)
  • Module 7 Test - Continual experience improvement (10 Questions)
  • Module 8 Test - AI, experience, and governance (10 Questions)
  • Module 9 Test - ITIL and other frameworks (10 Questions)
  • Practice Test 1 - Full Test
  • Practice Test 2 - Full Test
  • Practice Test 3 - Full Test 
  • Practice Test 4 - Full Test (Important)
ITIL exam vouchers (available for all countries and regions) : Note: There are cheaper exam vouchers available for certain countries, such as Egypt, Jordan, Iraq, and several African countries. You can contact us at info@CertiBanks.com to check your eligibility

ITIL Version 5 Study Groups:
ITIL Experience (Version 5) Course

20 USD

120 USD
83% off
Total Students ( 1 )