Return & Refund Policy
At CertiBanks, we strive to provide you with products that meet your expectations. If, however, you receive an item that is not as described, we offer a hassle-free refund process.
Conditions for a Full Refund:
· The item received does not match the product description.
· The request for a refund is made within 7 days of receiving the item.
Refund Process:
· Contact our customer support team at info@certibanks.com within the specified timeframe.
· Provide clear details and, if possible, supporting evidence of the discrepancy.
· Once approved, your refund will be processed promptly.
Exclusions:
· This policy does not cover changes of mind or other non-quality-related issues.
For any questions or assistance, feel free to reach out to our dedicated customer support.
Thank you for choosing CertiBanks