ITIL Transformation (Version 5) Course


ITIL Transformation (Version 5) focuses on embedding, sustaining, and optimizing change across digital products and services. It explains how organizations plan, govern, and execute transformation using ITIL principles, navigate change in complex environments, and keep transformation efforts aligned with value and organizational goals.

The course covers key transformation concepts and how they connect to the ITIL Product and Service Lifecycle and the ITIL Value System, the ITIL Transformation Model with its four layers of governance, positioning, execution, and learning, transformation patterns and approaches, and practical tools such as value stream mapping, Objectives and Key Results (OKRs), and the ITIL Maturity Model. It also explores the ITIL AI Capability Model and how AI governance supports transformation readiness, as well as how ITIL works alongside DevOps and project management.

Candidates must hold any ITIL 4 certification, ITIL Foundation (Version 5), or ITIL Foundation Bridge (Version 5), and complete training through an accredited training organization or ITIL Official eLearning before taking the ITIL Transformation (Version 5) exam. This course suits professionals and leaders who deliver or support transformation initiatives, as well as anyone who needs to understand the impact of organizational change and how to support it.

The course here provides you with the studying material (9 modules) and an excellent online test bank simulator that contains around 250 questions (9 module tests and 4 full tests)

The test bank contains the following tests:
  • Module 1 Test - ITIL Foundation recap and transformation overview (10 Questions)
  • Module 2 Test - The ITIL Transformation Model (10 Questions)
  • Module 3 Test - Initiation patterns (10 Questions)
  • Module 4 Test - Governance patterns (10 Questions)
  • Module 5 Test - Execution patterns (10 Questions)
  • Module 6 Test - End-to-end transformation examples (10 Questions)
  • Module 7 Test - Measurement, learning, and synthesis (10 Questions)
  • Module 8 Test - ITIL and AI (10 Questions)
  • Module 9 Test - ITIL and other frameworks (10 Questions)
  • Practice Test 1 - Full Test - 40 Questions
  • Practice Test 2 - Full Test - 40 Questions
  • Practice Test 3 - Full Test - 40 Questions
  • Practice Test 4 - Full Test (Important) - 40 Questions
ITIL exam vouchers (available for all countries and regions) : Note: There are cheaper exam vouchers available for certain countries, such as Egypt, Jordan, Iraq, and several African countries. You can contact us at info@CertiBanks.com to check your eligibility

ITIL Version 5 Study Groups:
ITIL Transformation (Version 5) Course

20 USD

100 USD
80% off
Total Students ( 1 )