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[ITIL 4 Foundation] IT Assets vs. Configuration Items (CI's)

Added Date : 02/06/2021



What are the differences between the configuration item (CI) and the IT asset ?

  • Configuration item (CI): Any component that needs to be managed in order to deliver an IT service.
  • IT asset : Any financially valuable component that can contribute to the delivery of an IT product or service
  • All IT assets are considered configuration items (CI's) , while NOT all configuration items are IT assets.
  • Configuration items (CI's) can be hardware, software, networks, buildings, people, suppliers, and documentation. Services are also treated as CIs.
  • IT assets can be all software, hardware, networking, cloud services, and client devices (financially valuable)
  • Information about the configuration items and the relationships between them are kept in the configuration management system (CMS) and the configuration management databases (CMDB)
  • Information about IT assets are kept in the asset register

Keywords : CI , IT_Asset